Report something
Fake profiles, harassment, inappropriate content, scams, suspicious Boost requests or child-safety concerns.
Report a concern → Back to BoostPlay
BoostPlay trust
Safety & reporting
YOUR SAFETY MATTERS.
Sport should open doors — not create risk. BoostPlay gives athletes, families, clubs and supporters clear ways to report concerns and understand how younger athletes are protected.
Need support?
Questions about your account, profile, Boosts or a technical problem belong with Support.
Contact support →Parents & guardians
Younger athletes have additional consent and financial-authority controls built into BoostPlay.
Read how it works →What you can report
Report impersonation, bullying or harassment, sexual or exploitative content, child-safety concerns, scams, suspicious fundraising, inappropriate profile material, or anything that makes the platform unsafe.
You can use the Report profile menu on athlete and club pages, or email safety@boostplay.com.au.
Younger athletes
BoostPlay separates public sporting identity from account and financial authority. Under-13 profiles are guardian-managed. Athletes aged 13–17 can have their sporting identity while an authorised adult holds financial authority and consent responsibilities.
Public profiles are designed to show sporting context without exposing private account identifiers, date of birth, guardian contact details or payment credentials. Minor profiles use reduced location detail.
How reports are handled during the pilot
Safety reports go to BoostPlay’s private safety channel for manual review by an authorised operator. We may preserve relevant records, restrict content or accounts, ask for more information, or escalate a matter where appropriate.
Do not send passwords, card numbers, authentication codes or other account secrets in a report.
Urgent situations
BoostPlay is not an emergency service. If someone is in immediate danger or a crime may be occurring, contact the appropriate local emergency service or law-enforcement authority first.
Need a person?
Account or product help: support@boostplay.com.au·Safety concerns: safety@boostplay.com.au